Yang Kaisheng, former president of ICBC: Some banks now offer personalized services with new technologies such as blockchain and artificial intelligence.

According to the First Financial News, recently, at the Shenzhou Information 2019Fintech Summit Forum, Yang Kaisheng, former president of the Industrial and Commercial Bank of China, said that some banks rely on cloud computing, big data, blockchain, artificial intelligence and other new technologies to rely on cloud computing technology capabilities. Relatively perfect management system and social credibility with banks, provide cloud hosting for some high-quality customers, and then segment the industry and segmentation services for various customers, and strive to provide customized and personalized services. To a certain extent, it can be said that the "financial ecological cloud" system of commercial banks has been born and is developing rapidly. It can be expected that this will become a new direction for bank transformation.