According to CoinDesk, former users of QuadrigaCX are losing patience with Miller Thomson and Ernst & Young (EY), and the two court-designated companies are responsible for recovering their missing funds. Users hope that Ernst & Young's investigation of Quadriga's missing funds is more transparent and better understand how the audit company accidentally lost 103 bitcoins earlier this year. Due to the dissatisfaction of Miller Thomson, some users are considering finding a new legal agent. Some creditors believe that Miller Thomson and EY failed to reduce costs or recover user funds. Several creditors told CoinDesk that this frustration was largely due to the accidental transfer of 103 bitcoins to the wallet, which was only known to the late founder. Bitcoin cannot be retrieved unless the password is restored.