According to Decrypt, a Kraken customer claimed yesterday that French online bank Boursorama rejected the transfer from the exchange. The client declined to be named, but told Decrypt that he made a bank transfer twice on December 17 and 20. Both Kraken and Boursorama have told customers that Boursorama has blocked the transfer transaction, and Kraken added that transactions with the bank have been blocked for weeks. Gregory Raymond, a correspondent for the French media Capital, contacted Boursorama, who claimed that the operation was a mistake and "Boursorama will not prevent transfers to these platforms." Raymond also said that Boursorama told him that the transfer to Kraken had reopened on Friday, January 3.