Director of 12345 Citizens Hotline Service Center: Strengthen the application of blockchain and other technologies in 12345

According to the Beijing Youth Daily, on January 15, the third meeting of the 15th People's Congress of Beijing held a press conference to improve the level of urban governance. Zhang Bo, director of the 12345 Citizens Hotline Service Center, said that this year will broaden the channels for reflecting the demands of the masses, strengthen the application of mobile Internet, big data, blockchain and other technologies in 12345 on-line complaints to build a unified brand, comprehensive coverage, efficient services, The 12345 online response system that handles complaints immediately sets up a working system.